Viewing the site. Choose any of the product catergories at the left of the page and click to be taken to that page. At the base of the page you'll see a NEXT arrow - just click to move on to the next page of that baby toys uk catergory. Details Click on any of the boxed images and you'll be presented with a close up view (and a nursery rhyme usually)! Click the Yes panel to order or No to return to the baby toys uk catalouge. Buying How do I add an item to my shopping cart? To add an item to your shopping cart, simply click on the shopping cart picture or price, or as explained above the Yes panel in the detail pages. The item will be added for you. Don't worry, adding an item to your baby toys uk shopping cart doesn't mean you have to buy it. If you're not 100% sure about the item, you can add it anyway, and then remove the items you've changed your mind about at any time. How do I view my purchases? To view your shopping cart at any time you can click on the 'View Cart' link at the side the page - (the girl with the rabbit on her head)! To continue to shop click on the 'Continue Shopping' button within the cart which takes you back to the previous baby toys uk page. How do I remove items from my basket? Go to your shopping cart and to remove the unwanted item change the quantity to 0 and click the Recalculate button. To continue to shop click on 'Continue Shopping' which takes you back to the previous page of the baby toys uk catalouge. Check Out The same link as 'View Cart' will take you to your cart. Just below the Total amount you'll see a panel where you select the Shipping option. Note if you are in the UK and have 3 or more items in your baby toys uk cart that delivery is FREE - just select this option from the list. How do I pay? There are various ways to pay. To order online you can use your bank card, switch, mastercard or visa. For off line ordering using the freephone or callback service you can use any of the methods above or send baby toys uk a cheque made payable to The Curio Shop. What about security? Our online ordering area is completely secure so there is no need to worry about anyone seeing your personal or credit card details. It is as safe to order online as it is to give your details over the phone. Any information you provide to baby toys uk will not be passed on to any 3rd party. How do I complete my order? When you have filled in the details of the form and made sure everything is correct. Click on 'submit' and this sends the details of the order directly to us at baby toys uk. How will I know you've received my order? When we receive your order, we will send you an automated e-mail reply to confirm receipt. The order is then processed accordingly and baby toys uk will contact you further if we need any more information. Can I order by any other method? Of course, you don't have to place your order with baby toys uk online. If you see something which you'd like to order you can call or use our 'Contact Us' form and someone will get back to you to take details and give more information on products of interest to you. Delivery How much will delivery cost? £2.95 in the UK for 1 or 2 items - FREE over 3! Other rates to EU and Rest of World are quoted in your Shopping Cart upon ordering. Baby toys uk deliver via 1st Class Post, Air Mail or Parcelforce. When will you deliver my order? Most orders are delivered within 2 to 10 working days although this is of course subject to stock and availability. Baby toys uk do not charge you until the time of despatch. What if the order needs to go to a different address to mine? Orders can be sent to different addresses. This needs to be specified at time of ordering in the Delivery Address section of the baby toys uk Cart. You can add a message with your order which we'll enclose with the delivery. Do you deliver overseas? Yes - just select the relevant shipping option in your shopping cart. Are products guaranteed? All baby toys uk products are brand new and of the highest standard, therefore they all come with a 12 month manufacturers guarantee. Returns/Cancellations What if my item is faulty when delivered? If you find that there is a fault on an item, please contact baby toys uk immediately and we will rectify the problem as soon as we can. For more information please read our About Us section. What if I change my mind about an item when delivered? If you decide, for whatever reason that you simply do not want the item ordered, you can return it to baby toys uk. For full details on this, again please read our about us section. |
