From The Curio Shop

We are Real People!  We are a Real Shop!

We are not a warehouse or middlemen.
The Proprietors; Steve Roberts & Lauren Tillotson
have a combined total of 40 years experience in the UK gift trade.

A visit to The Curio Shop at Sennen Cove is an experience not to be missed!  All featured items are subject to availability. Call us for opening times.

Contact Us
The Curio Shop, Sennen Cove, Penzance. TR19 7DF United Kingdom
Telephone: 0870 901 1610  Fax 0870 901 1067  email info@curioshop.co.uk
We are here to receive your telephone enquiries from
10am - 7pm  Seven days a week.
Proprietor: Steve Roberts  Sales Enquiries: Liz Marsden  Lauren Tillotson
Our associate company :
The Old Map Company, Penzance. www.oldmap.co.uk

Our Mission
To source unusual, high quality products both from here in Cornwall,
and around the World.
We will always strive to offer you the best value for money available anywhere
We endeavor to ensure that our imported products our supplied under fair-trading agreements, and that the materials used in their construction are sourced from replenishable sources.

Ordering
from baby-toys.co.uk at The Curio Shop, Sennen Cove

Making a purchase could not be easier. Just browse our catalogue, and click add to cart on any items that you wish to buy. After you have finished your selection, click on View Cart and you will be asked for a few details that we need to be able to satisfy your order.

We accept credit card payment. If you are shopping from outside of the UK, place your order and your credit card company will convert the transaction to your own currency. We accept Visa, Mastercard, Switch, Delta, Electron and Solo.  We do not charge for any item until it is ready to despatch. If an item is out of stock you will be advised a delivery date. If acceptable your order is then held as a back order. A delivery date will be advised - you may then of course cancel your order if it is unacceptable. Back ordered items are not charged until they are despatched.
You may send your order and credit card information over the Internet or if you prefer via phone, fax or post.

Delivery Charges
UK & Northern Ireland orders for 3 items or over are carriage free.

1 - 2 items £2.95 total.
EU orders £5.00  Rest of World £6.00 These charges are confirmed in your shopping cart before you are required to submit any further details.
A  surcharge on Scottish Highlands, EU, & World orders may apply to larger items.
We will always advise you on receipt of your order should this be the case.

Delivery Times
Delivery times can vary depending on stock availability and destination country.
We aim to have goods with you within 10 days. If your order is particularly urgent then please telephone or email us and we will give your order priority if practicable.

Returns Policy
Merchandise in resalable condition may be returned for a refund within 10 days of purchase.
Credit will be applied to the credit card which was used for the purchase.
A Return Number must be obtained from The Curio Shop, Sennen Cove  prior to the return of any products.
The Return Number must appear on the outside of the container and on return paperwork included inside the package. Returned merchandise must be sent with delivery charges prepaid.
Your return postage will be refunded if the goods were faulty, in an unsatisfactory condition, or sent in error.

Ordering Security
This secure order payment area of this site was constructed and is administered by 123Connect, Basildon, Essex. It is a commercially proven e-commerce system and fully secure. We know of no cases of credit card
fraud using our shopping system over the Internet.

Complaints
In the unlikely event that you have any cause for complaint we will acknowledge any such complaint within 48 hours. We will strive to rectify the problem within 14 days of receipt.
This and any other undertaking detailed here is in addition to, and will not affect your statuary rights as a consumer.

Your Comments
We welcome any comments you might wish to make on any aspect of our operation - from the website to customer service. Only by getting feedback
from our customers (or potential customers) can we improve our service.
Please email any comments to info@curioshop.co.uk
or telephone on +44 (0) 870 901 1610. Thank you.

Steve Roberts,
Proprietor.
The Curio Shop, Sennen Cove, Penzance TR19 7DF

Privacy Policy
The Curio Shop, Sennen Cove does not pass a customer's information
to third parties. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.
We collect information about you for 2 reasons: firstly, to process your order or enquiry and second, to provide you with the best possible service. We will give you the chance to refuse any marketing email from us in the future.

The type of information we will collect about you includes:
your name
address
telephone number
email address
credit/debit card details

We will never collect sensitive information about you.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us.
If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy, the law and the Which? Web Trader Code.
We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. All confidential information, including credit card details, are held securely and only transmitted in encrypted form. All Curio Shop customer details are stored in compliance the Data Protection Act.


© Curio Shop  baby toys co uk 2003/6